AI CRM

The CRM that fills itself in

The AI layer builds one customer from every channel and logs calls and chats into the record — no more manual entry. The record knows the customer’s whole history and the pipeline stays current. The CRM is included in every plan — you pay for AI usage, not the CRM.

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AI CRM in every plan · live in 2 hours

DEALS · PIPELINE
Screenshot · A deal pipeline assembled by AI
~2 secaverage response time24/7AI on call100%calls under QA
DEFINITION

What is an AI CRM?

An AI CRM is a CRM where the AI layer, not the rep, fills the customer record: it listens to calls, reads chats from every channel, writes the data, sets statuses and scores the lead. Manual entry as a routine goes away, and the record knows the customer’s whole history — the rep is left with the decision.

  • The record knows the customer’s whole history — from every channel
  • No more manual entry — the AI fills it itself
  • The AI CRM is included in every plan
STATUS QUO

An ordinary CRM is empty — people fill it

Reps can't keep up with data entry, so the pipeline lies. Calls and chats settle outside the record.

Records are filled by hand — after the shift, from memory

Leads from chats and calls get lost

No single picture: every channel sits apart

CRM CORE

One customer, every channel

Instagram, Telegram, calls and Payme/Click converge into one record — a single memory of the customer. The AI knows the customer’s full context and acts on it: it answers and guides the customer with the whole history in mind, not from a blank slate.

  • A single customer memory across all channels — no duplicates
  • The record is auto-filled by AI: attributes, history, source
  • “CRM health” shows where data is slipping
  • The AI CRM is the foundation of every plan
  • Import and export with no plan limits
LEAD · CARD
A lead record filled by AI: source, UTM, scoring
PIPELINE

Leads, deals and tasks on one board

Custom boards and stages for your process: New Lead → Contact → Demo → Integration → Won → Lost.

Every lead with scoring, source and UTM — you see where it came from.

  • Rule-based scoring and rating
  • Source and UTM on every contact
  • Contact attributes and touch history
  • Funnel metrics: conversion, average cycle
LEADS · TABLE

Leads with scoring, source and UTM

FORECAST

A revenue forecast, not a list of deals

The platform computes the weighted pipeline value by probability and win rate — the quarter plan is visible with no manual exports.

REVENUE · FORECAST
Weighted forecast by probability and win rate
ConversionBy funnel stageComputed automatically
Win rateBy stage and repNo manual exports
Avg. cycleDeal velocityUpdated in real time
DEAL · CARD
Deal: probability, close date, CHAMP
  • Weighted deal value by probability
  • Win rate by stage and rep
  • Expected close date on every deal
  • The forecast updates as the pipeline changes
AUTOMATION

The pipeline runs on your rules

A visual “trigger → condition → action” builder. Ready-made scenarios for routine work, A/B and webhooks for the rest.

AUTOMATION · CANVAS
A “trigger → condition → action” scenario in the visual editor
  • Builder: trigger, condition, action
  • Ready scenarios: escalation, auto-assignment, reminders
  • A/B branching inside a scenario
  • Webhooks with a delivery log
  • Auto-assignment and auto-statuses with no rep
AI LAYER

AI keeps the record, not the rep

The AI layer listens to calls and reads chats, writes data into the record, sets statuses and scores the lead. The rep is left with the decision.

  • Auto-fill the record from chats and calls
  • An auto-summary of every call straight into the record
  • Auto-statuses as the conversation unfolds
  • Real-time AI lead scoring
  • A reply in ~2 seconds — routine inquiries close with no operator
CARD · MANUAL
Before · by hand
CARD · AI-FILLED
After · filled by AI

Before: by hand. After: filled by AI

QUALIFICATION

You see at once which lead is worth the time

Scoring rules rank leads, CHAMP structures qualification, rejection reasons accumulate for pipeline analysis.

  • Configurable scoring rules
  • Qualification by the CHAMP methodology
  • Rejection reasons — a single reference
  • Lead rating drives priority
LEAD · SCORING
Lead scoring and CHAMP qualification
CHChallengesCustomer pains and goals
AAuthorityWho makes the decision
MMoneyBudget and payment timeline
PPrioritizationUrgency and priority
DATA

Clean data and clear attribution

Sources, UTM and contact attributes — on every lead. Import and export with no limits, changes are logged.

  • UTM and sources on every contact
  • Contact attributes and segmentation
  • Data import and export
  • Funnel metrics: conversion and average cycle
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UTMSource and campaign on every contact
SegmentsContact attributes and segmentation
Import / exportWith no plan limits
GOVERNANCE

Every change under audit

An audit log records actions in the CRM, webhook delivery is logged, 100% of calls are available for QA.

Request a demo for your team
  • Audit log of CRM actions
  • Webhook delivery log
  • 100% of calls under QA
  • Access control: assignee and reviewer
AUDIT · LOG
The audit log records every change in the CRM
VS HUBSPOT / BITRIX24 / AMOCRM

The difference is who fills the record

In an ordinary CRM the rep enters the data. In Zukko.AI — the AI layer, and the CRM is included in every plan.

Ordinary CRMZukko.AI
The rep fills the recordAI fills it from calls and chats
CRM on paid plansAI CRM included in every plan
Integrations for Western paymentsPayme/Click and Uzbek out of the box
Call summaries written by handAuto-summary of the call into the record
Scoring configured and computed by handReal-time AI scoring
Compare plans
FAQ

Frequently asked questions about AI CRM

How is an AI CRM different from a regular CRM?

In a regular CRM, managers fill cards in by hand — and after the shift the data is lost. In Zukko.AI the AI layer listens to calls, reads conversations from every channel, writes the data into the card, sets statuses and scores the lead. The manager is left with the decision, not the data entry.

Which channels does the AI build the customer card from?

Instagram, Telegram, inbound and outbound calls, web chat and Payme/Click payments converge into one card. If a customer writes on Instagram and then calls, it stays one customer with a single touch history, source and UTM.

Does it really fill itself, or do I still type things in?

The AI fills in contact data, statuses, amounts and qualification from calls and conversations automatically. You can edit any field by hand at any time — every change is recorded in the audit log.

How reliable is the revenue forecast?

The platform computes the weighted pipeline value from stage probability and historical win rate — the quarter plan is visible with no manual exports. The forecast recalculates as deals move.

How long does setup take?

For small and mid-sized business — from 2 hours, self-service: you connect channels, upload data and launch the AI employee yourself. For larger business with integrations — up to 30 days.

Is Zukko.AI suitable for banks and large business?

Yes. The audit log records every action in the CRM, webhook delivery is logged, and 100% of calls are available for QA. This level of control is enough for CIS banks and large business.

Do I pay for the CRM separately?

No. The AI CRM is included in every plan — you pay for AI usage (tokens) and seats, not for the CRM itself. Import, export and customer records are available with no separate CRM fee.

What does it integrate with, and who owns the data?

The AI CRM connects to Instagram, Telegram, telephony and Payme/Click payments, while webhooks and an open API link it to your systems. The data is yours: import and export with no limits, access under control and an audit log.

START

Launch the CRM that runs itself

Connect your channels — and records start filling from the first conversation. The CRM is included in every plan.

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AI CRM in every plan · live in 2 hours