A Bitrix24 alternative where AI agents answer customers
Zukko.AI is a Bitrix24 alternative for sales and support. The portal runs work inside the company; the Zukko.AI AI employee works with your customers: it answers in Instagram and Telegram in Uzbek and Russian around the clock, books and fills the CRM itself. Switching from Bitrix24 needs no implementation partner, and launch takes from 2 hours.
Launch it yourself — from 2 hours. A demo on your own channels.
What Bitrix24 is, what it costs and what the alternative is
Bitrix24 is a corporate portal: CRM, tasks, documents, employee chat and telephony in one account. You pay for a whole plan, not per user. On bitrix24.uz: a free plan, Basic (5 employees) 288,000, Standard (50) 875,000, Professional (100) 1,750,000 UZS a month, with 35 % off on annual billing.
The price moves in steps: a team of fourteen outgrows Basic, and Standard means 875,000 UZS for fifty seats of which fourteen are used. A partner rollout in Uzbekistan runs 5–9 million UZS, and the on-premise box for 50 employees around 19 million.
What Bitrix24 does not do: it does not call the customer in a live Uzbek voice, does not analyse Uzbek conversations, and does not hold a free-form dialogue on Instagram and Telegram without a script. CoPilot is a text assistant for the employee, not a seller. As a Bitrix24 alternative, Zukko.AI works on the customer side: 699,000 / 1,190,000 / 1,990,000 UZS a month for the whole team, launched from 2 hours.
Plans — bitrix24.uz/prices, checked 25.08.2026. Rollout and on-premise figures — Uzbekistan partner price lists, July 2026.
What is Bitrix24
A corporate portal with a CRM inside: deal pipeline, tasks, documents, internal chat and telephony. Billed as a plan with a fixed seat count rather than per employee. Its strength is the company internal process.
Bitrix24 in Uzbekistan
There is a local site with soʻm pricing and a network of implementation partners. The interface is Russian and English; there is no Uzbek AI and no Uzbek call analysis. Rollout is quoted separately: 5–9 million UZS over 1–3 weeks.
Bitrix24 pricing
Per month for the whole company: Basic (5 seats) 288,000, Standard (50) 875,000, Professional (100) 1,750,000 UZS, Enterprise from 4,300,000. Annual billing takes 35 % off: 187,200, 568,750 and 1,137,500 UZS.
Bitrix24 free plan
The free plan exists and is not capped by employee count, but it is trimmed on features and volume. The moment you need roles, automation and telephony, you move to a paid plan as a whole — priced by seats, not by need.
Bitrix24 API
An open REST API and webhooks for deals, contacts and tasks. Zukko.AI connects to it and pushes call and chat outcomes into your pipeline, so the portal stays and the AI employee is added alongside.
What to replace Bitrix24 with: a factor-by-factor comparison
The rows are the key buying factors from our customer research in Uzbekistan, ordered by importance. The last two are where Bitrix24 is stronger.
| Buying factor | Importance | Zukko.AI | Bitrix24 |
|---|---|---|---|
| The AI calls the customer itself, in an Uzbek voiceCritical | Critical | A live voice — our own Uzbek voice — outbound AI calls connect to the Pro plan | A manager makes the call — the product has no outbound AI calling |
| 24/7 free-text replies in Instagram and TelegramCritical | Critical | Replies within seconds in Uzbek and Russian, with no button scripts | A manager runs the conversation; free dialogue needs third-party services |
| Books the appointment and sends the reminder itselfCritical | Critical | Books the visit itself and reminds the customer the day before | Booking and reminders are assigned to a person as a task |
| Launch without an integrator — onboarding from 2 hoursCritical | Critical | On your own from 2 hours; enterprise — up to 30 days, delivered by the vendor | Real process configuration goes through an implementation partner |
| The CRM keeps itself: cards, statuses, call outcomesHigh | High | Fills itself from conversations and calls, with no manual entry | Cards and statuses are filled in by the manager |
| Transparent price in UZS with no rollout budgetHigh | High | Start plan — 699,000 UZS per month, no rollout budget | Per-user licence plus a separate budget for rollout and widgets |
| AI call analysis and learning from its own mistakesMedium | Medium | Reviews calls and learns from mistakes — from the Business plan | Call recordings exist; review is selective and manual |
| Widget ecosystem and integrator partner networkMedium | Medium | Key Uzbekistan integrations out of the box, a smaller widget catalogue | The widget marketplace and integrator network are Bitrix24 strengths |
| Brand familiarity on the market: courses, specialists, contractorsMedium | Medium | The category is new: we build recognition through deployments — aviation, healthcare, services and sales | A familiar brand: courses, specialists and contractors in every city |
Data as of 02.08.2026. Zukko.AI plans: Start 699,000 · Business 1,190,000 · Pro 1,990,000 UZS per month; Enterprise by agreement. AI call analysis is available from the Business plan. Outbound AI calling connects to the Pro plan and is billed separately, from 1,800 UZS per minute with a minimum volume of 3,000 minutes a month. Bitrix24 capabilities are described qualitatively, without second-hand figures.
When staying on Bitrix24 is the honest answer
We do not replace a sales team’s system of record, and we say so plainly.
- You have a trained sales team and tuned processesIf your managers work in Bitrix24 and it fits, there is no reason to switch. Zukko.AI connects alongside it and does the work: replies, calls, books — and the results land in your CRM.
- You need a corporate portal and document flowInternal company process is not our category. We do have a task module and an AI automation builder, but no portal and no document flow.
- A large widget and contractor ecosystem mattersThe widget catalogue and integrator network of Bitrix24 are wider. We bring the key Uzbekistan integrations out of the box and a launch with no contractor.
Move sales and support to Zukko.AI
Leave your number — the AI employee will call and show the difference with Bitrix24 on your own channels and data.
Switching from Bitrix24: common questions
How is Zukko.AI different from Bitrix24
Bitrix24 is a corporate portal: CRM, tasks, documents, staff chat and telephony for work inside the company. Zukko.AI is a platform of AI agents for business and works on the customer side: the AI agent replies in Instagram and Telegram in Uzbek and Russian, books, reminds and fills the CRM itself. CoPilot in Bitrix24 helps an employee; the Zukko.AI agent carries the conversation on its own.
How do I move my data from Bitrix24
We move contacts, deals and conversation history during onboarding, through the open Bitrix24 REST API or from your own export; importing into Zukko.AI is not limited by plan. The order: 1) decide what moves to Zukko.AI — usually the sales pipeline and customer channels, while tasks and documents stay in the portal; 2) map deal stages and fields; 3) move contacts and open deals; 4) connect Instagram, Telegram and telephony and run both systems side by side for a week.
Can I keep Bitrix24 as the portal and add Zukko.AI
Yes. Bitrix24 is one of the ready Zukko.AI integrations: the AI employee works with customers, and call and chat outcomes go into your pipeline through the REST API. The portal, tasks and documents stay where they are.
What does switching from Bitrix24 cost
Bitrix24 is paid per plan with a fixed number of seats: Basic (5) 288,000, Standard (50) 875,000, Professional (100) 1,750,000 UZS a month, and partners charge 5–9 million UZS for a rollout. Zukko.AI is 699,000, 1,190,000 and 1,990,000 UZS a month for the whole team, with no rollout budget: you launch it yourself, and turnkey setup is included on Business and Pro with 6-month billing.
Does the AI agent work in Uzbek
Yes. The AI agent replies in Uzbek, Russian and English, voice messages included, and from the Business plan AI call analysis reviews your managers’ calls. Bitrix24 has no Uzbek AI and no analysis of Uzbek calls.
How long does launch take
A small business launches the AI employee itself from 2 hours. A Bitrix24 rollout with a partner takes 1–3 weeks; an enterprise Zukko.AI project with integrations and security perimeters takes up to 30 days.
Launch Zukko.AI instead of Bitrix24
A demo on your own channels — with no rollout team. Launch it yourself from 2 hours.
Uzbek, Russian and English. Local payments and channels out of the box.