FOR OPERATIONS

Back-office without the manual routine

AI CRM keeps data and processes in one stack, Voice AI calls and notifies on its own, and routine requests close without an agent. The team works with people, not busywork.

Connects to your systems and telephony. Role-based access and audit logs.

OPS · WORKFLOW
Back-office processes: statuses, notifications and unified data
24/7processes with no gaps11+ channelsin one stackfrom 2 hoursto launch
DEPARTMENT PAIN

What slows the team

01

Routine eats the team’s time

Statuses, documents and routine questions take hours from people who could be solving hard problems.

02

Data scattered across systems

Information lives in different sheets and services — collecting and reconciling it takes longer than the work itself.

03

Manual notifications and calls

Staff call and message about statuses and reminders by hand — slow, uneven and with things slipping through.

04

No single control of processes

Without a shared picture it is unclear where the bottleneck is: processes are opaque and errors surface after the fact.

HOW ZUKKO HELPS

What it closes for this team

AI CRM

Unified data and automation of process steps — with no manual transfer between systems.

Voice AI

Outbound notifications, reminders and calls by voice — without a staff member.

Inbox AI

Routine internal and external requests close 24/7 across every channel.

Call Analytics

QA on 100% of process calls and discovery of bottlenecks.

Security

Role-based access, audit logs and transparency of every action by default.

BEFORE AND AFTER

How the team’s work changes

Routine requestsWITHOUT ZUKKOAn agent answers by handWITH ZUKKOAI closes them automatically
NotificationsWITHOUT ZUKKOStaff call by handWITH ZUKKOVoice AI notifies on its own
DataWITHOUT ZUKKOScattered across systemsWITH ZUKKOA single card and stack
ControlWITHOUT ZUKKONo process visibilityWITH ZUKKOAudit logs and call QA
INTEGRATIONS

Plugs into your stack

FOR THIS TEAM
  • 1C
  • ERP
  • Telephony (any PBX)
  • Notifications
SUPPORTED
  • CRM
  • Spreadsheets
  • Telegram
  • Web

Connects to your systems via API — processes are automated without rewriting the stack.

TRANSPARENCY

Routine moves to AI — the team works with people

AI takes on routine requests, notifications and reconciliations, while every action is logged in audit logs. Processes become transparent, and people are freed for hard work.

  • Routine requests and notifications — automated 24/7
  • Unified data instead of manual reconciliation between systems
  • Audit logs and QA of process calls
  • Bottlenecks visible in fact, not after the fact
SHOT · DETAIL
Routine moves to AI — the team works with people
QUESTIONS

Frequently asked

Which processes can be automated?

Routine requests, statuses and notifications, reminder calls and data reconciliation between systems. Complex decisions stay with a human.

Does it integrate with 1C and our systems?

Yes. The platform connects to 1C, ERP, telephony and CRM via API; data and processes sync into your stack.

How secure is it?

Role-based access, audit logs and data masking by default. For regulated data, on-prem deployment is available.

Which languages does Voice AI work in?

Uzbek, Russian and English — in voice, switching language within a single call.

How long does launch take?

SMB scenarios launch from 2 hours. For enterprise with ERP integration and on-prem — up to 30 days.

FOR OPERATIONS

Launch AI in your operations

We will show a demo on your processes — routine requests, notifications and unified data with control and audit logs.

Connects to your systems. Role-based access and audit logs.