AI employee for banks
Client profiles, cross-sell, verification and quality control across 100% of calls — in one platform. Ready to integrate with your ABS and core-banking.
On-prem deployment, role-based access and audit logs for regulated data.
What slows growth
Regulatory pressure and reporting
Every interaction has to be logged and stored, while manual review only ever covers a fraction of conversations.
High contact-centre SLAs
Spikes around cards, loans and rates overload agents and push response times up.
Compliance risk in calls
Scripts and regulatory requirements are checked on a sample — a breach only surfaces after a complaint.
Contact-centre cost and churn
Hiring, training and retaining agents 24/7 drains the budget, and quality stays uneven.
What AI does in your industry
Onboarding and verification
AI asks the KYC questions, checks client data and hands the agent only what truly needs a human.
Cross-sell in context
During a service chat AI sees the profile and offers the right product — card, deposit or instalment.
Compliance QA across 100% of calls
Control of regulatory requirements and scripts on every interaction, not a random sample.
Which agents close the gap
Inbox AI
Answers across every channel 24/7 — Telegram, Instagram, WhatsApp, web and phone.
Sales AI
Cross- and up-sell of banking products in the context of the request.
Call Analytics
QA on 100% of calls, tone scoring, auto summary to the card and root-cause of complaints.
AI CRM
A single client card — request history, risk and products — built automatically.
Security
Role-based access, audit logs and masking of personal data by default.
Plugs into your stack
- ABS / core-banking
- Scoring
- BNPL / instalments
- Telephony (any PBX)
- Messengers
- CRM
- Anti-fraud
We cover data requirements: UZ Data Law, banking secrecy, audit logs and on-prem deployment for regulated data.
Typical scenario
A “CIS bank” moves quality control from a sample to 100% of calls and keeps the contact centre running 24/7 without growing headcount.
Anonymised typical scenario for a CIS bank — exact figures published after approval.
Frequently asked
Does it integrate with our ABS and core-banking?
Yes. The platform connects to ABS, core-banking, scoring and telephony via API; data exchange is configured for your stack.
Where is data stored — can it be on-prem?
Data is stored in Uzbekistan, and on-prem deployment inside your perimeter is available for regulated data.
Are 100% of calls really monitored?
Yes. Call Analytics processes every interaction, not a sample: transcription, tone, script and regulatory checks on each one.
Which languages does the AI work in?
Uzbek, Russian and English — in text and voice, switching language within a single conversation.
How long does deployment take?
SMB scenarios launch from 2 hours; on-prem and ABS integration in a bank take up to 30 days.
Launch an AI employee in your bank
We will show a demo on your service and quality-control scenarios — with integration into your stack.
On-prem, role-based access and audit logs for regulated data.