Sales reps close more deals
A request that lands in Direct at 21:47 waits until morning, and follow-ups on dozens of open deals rely on a rep’s memory. The AI employee replies within seconds, qualifies the lead, adds the deal to the pipeline and sets a task for the rep.
amoCRM, Bitrix24 and your telephony · Uzbek, Russian, English
@rustam.officeInstagram Direct
- Customer: Good evening. We need air conditioning for an office, 480 m². How much with installation?
- AI employee: Good evening, Rustam. A 480 m² office usually takes 10–12 split systems. Where is the office, and when do you need the installation done?
- Customer: Chilanzar. By 1 November if possible, we’re moving
- AI employee: We can make it. Are you making the decision, or is someone else involved?
- Customer: Me and the director. Send us a quote
- AI employee: We’ll prepare a quote for 12 units with installation. Our engineer Dilshod will call you tomorrow at 10:00 to go over the floor plan. Does that work?
- Customer: Yes, let’s do it
What the AI didSample chat, illustrative data
- Replied at 21:47while the team was off shift
- Asked 4 questionsvolume, timeline, address, decision-maker
- Opened a dealsource and chat in the card
- Set a taskfor Dilshod at 10:00
- Wrote a summaryDilshod calls with context
How does AI help a sales team close more deals?
Sales AI answers a request from Instagram, Telegram, WhatsApp or the phone line in the same second, asks your qualifying questions and opens a deal in AI CRM with the source, the context and the next step attached. The rep receives a lead that is ready to talk, while call analytics reviews every conversation and suggests what to do next.
One day in a four-rep sales team — without AI
- done by a rep
- went cold or forgotten
- nobody heard it
A sample day in a four-rep sales team from 09:00 to 23:00. Of 16 new requests, 6 went cold — during outbound calling, at lunch and after 19:00. Of 9 follow-ups, 4 were forgotten. Of 60 calls this shift, the sales manager listened to 3.
By evening: 6 requests went cold, 4 follow-ups were missed, 57 calls went unheard.
Leads get lost between channels
Direct, Telegram and calls live in separate windows
Slow first reply
Rep on a call — the customer messages a competitor
Follow-up is forgotten
No reminder means no second touch
Call quality is taken on trust
The manager hears a couple of calls out of a hundred
Three scenarios the AI runs for your team
Each one starts from a rule in AI CRM, no code.
Channel
- Telegram
What the AI does
- Replies on any channel within seconds
- Asks about volume, timeline, city and decision-maker
- Hot leads go to a rep, the rest it nurtures itself
Result
The rep gets a lead that is ready to talk
Rule in AI CRMNew request4 questionshot — to a rep
- Hello. We need boxes for our online store, about 5,000 a month
- AIHello. What size, and do you need the logo printed?
- 30×20×10, with the logo. We’d like to start in December
- AINoted. Our manager Shakhnoza will send samples and a price by 15:00
Lead qualified5,000 pcs/mo · from December · Shakhnoza
Channel
What the AI does
- Follows up by rule, not by memory
- You set the interval and the message
- The customer’s reply goes straight into the card
Result
The deal doesn’t stall at “Proposal sent”
Rule in AI CRM“Proposal sent”3 days, no replyfollow-up in WhatsApp
- Proposal for 40 shelving units sent on Monday · no reply for 3 days
- AIGood morning, Anvar. Have you had a chance to look at our proposal for the Sergeli warehouse shelving?
- Yes, but the director is asking about instalments
- AIA manager will go over the instalment options with you. Can we call you this afternoon?
- At 15:00
Task for Bakhtiyor · today 15:00topic: instalments
Channel
- Voice
What the AI does
- Calls back on a website request right away
- Speaks the customer’s language
- The call summary goes into the card
Result
A website request doesn’t wait until a rep is available
Rule in AI CRMWebsite requestAI callsummary and task
- Website request · corporate Excel training · 14:05
- AIHello, Malika. You left a request for Excel training. How many employees, and when would you like to start?
- About 15 people. In January
- AINoted: 15 people, January. We’ll send the programme and the price today
Call 2:40 · summary in the cardtask for Otabek · programme and price
What does AI take over in a sales team?
Five modules of one platform, each covering its own stretch of the pipeline.
Sales AI
Replies first, qualifies the lead, opens the deal
Sales AIAI CRM
One pipeline: channels, history and the next step
AI CRMCall Analytics
Scores every call and finds why deals are lost
Call AnalyticsInbox AI
Every messenger in one window, around the clock
Inbox AIVoice AI
Calls back on requests and sends voice reminders
Voice AI
How the modules work together
A sales team on the Zukko.AI platform works like this. Sales AI picks up a request in the same second, whatever channel it arrives from — Instagram, Telegram, WhatsApp, the website or an inbound call — asks the qualifying questions you defined and opens a deal. AI CRM keeps a single pipeline: the lead source, the conversation, the calls and the next step live in one card, so a deal never gets lost between chats and notebooks. Automations bring the rep back on time: reminders, follow-ups and stage changes fire on a rule rather than on memory. Call analytics listens to every conversation instead of a sample, so script adherence, tone and the reasons deals are lost are visible across the whole team. An SMB scenario launches from 2 hours; an enterprise setup with CRM and telephony takes up to 30 days.
A lead’s path from request to payment
The AI handles the routine between steps; the rep runs the conversation and closes the deal.
Request
Instagram, Telegram, WhatsApp, the website or a call
Qualification
Need, volume, timeline and decision-maker, in the chat
Deal in the pipeline
A card with the source and the next step
Conversation
The rep calls with the full context
Call review
Rubric score and a summary in the card
Payment
The rep closes, the AI reminds about the invoice
The AI fills in the card, no manual entry
Six steps: a request from any channel, qualification in the chat, a deal in the pipeline, the rep’s call with full context, a rubric review of the call and the paid invoice.
What changes in a sales team once AI is live?
Same reps, same pipeline, but the AI handles the routine between conversations.
We hear every call — not a sample
Done by hand, a sales manager listens to a few calls out of a hundred and judges each rep by them. Call analytics scores every conversation against your rubric, so the reasons deals are lost are visible across the whole team.
Calls this shift60 conversations · 4 reps
Average score this shift
- Shakhnoza83
- Nodira78
- Dilshod71
- Bakhtiyor58
Nodira → coffee shop in Yunusabad6:12 · Uzbek
74out of 100
- Rapport18
- Needs discovery16
- Value15
- Objection handling9“too expensive” — not handled
- Closing16
SummaryNeeds 2 coffee machines before the 20 November opening. Waiting for a comparison with leasing.
Send the leasing quote by 12:00
With call analytics all 60 conversations of the shift are scored against the rubric: 36 at 80 or above, 17 between 60 and 79, 7 below 60. Manually, the sales manager listened to 3 calls. Nodira’s call is open — 74 out of 100, weak spot: objection handling.
- Script scoring on every call
- Lost-deal reasons and winning lines in plain sight
- Call summary in the deal card
- Search across all conversations in seconds
We’ll show it on your deals
We’ll connect your channel and pipeline and review one real call together.
Plugs into your stack
Sales
- amoCRMdeals and contacts
- Bitrix24deals and tasks
- Telephonyany PBX, call recordings
- 1Cprices and stock
Channels
- InstagramDirect and comments
- Telegramchats and requests
- WhatsAppcustomer chat
- Webforms and chat
API and webhooks from the Business plan, with no process rewrite. Current deals move over by import.
Where a sales team starts
SMB teams launch on their own from 2 hours; enterprise with integrations takes up to 30 days.
Yourself, from 2 hoursSMB
- Connect your channels
- Describe the product and criteria
- First request handled
Turnkey, up to 30 daysEnterprise
- CRM and telephony integration
- Roles and access
- Team training
Start
699,000 UZS/mo
2 CRM seats, can grow to 5
Sales AI, Inbox AI, AI CRM
Businessfor teams
3,900,000 UZS/mo
10 CRM seats, can grow to 30
+ call reviews with no separate limit, BI analytics, API
Enterprise
from 10,900,000 UZS/mo
CRM from 30 seats
+ integrations with your systems, dedicated manager, SLA
AI calls on the Enterprise plan from 15,000,000 UZS/moAll plans
Frequently asked
Does AI replace sales reps?
No. AI takes the first reply, the qualification and the routine: it answers instantly, collects the need, budget and timeline, opens a card and reminds the team about the next step. Negotiation and complex deals stay with people — the rep enters the conversation with the full context instead of starting from scratch.
Does the platform integrate with our CRM?
Yes. It connects to amoCRM, Bitrix24 and telephony through the API: deals, contacts and call history sync automatically. From 1C, Zukko receives products, prices and stock levels, so the AI employee answers with current data. If you have no CRM of your own, the built-in AI CRM does the job — no separate licence and no separate integration contract are required for that.
How does AI qualify a lead?
By your criteria: need, budget, timeline, city and the channel the request came from. The AI asks its questions inside the conversation rather than as a form, fills in the card and sets the stage. Only deals that are ready to talk reach a rep; the rest are nurtured by the AI.
What does call analytics give a sales team?
Every conversation is transcribed and scored: script adherence, the tone of the rep and the customer, the reason for a refusal and the next step. A manager sees the picture across all calls rather than a random sample and finds the right conversation by text search, without listening to recordings.
Which languages does AI work in for sales?
Uzbek, Russian and English, in writing and in voice. The language is detected from the customer’s first message and switches inside a single conversation, so a customer can start in Uzbek and continue in Russian. On a voice call the AI speaks the language the customer speaks.
How long does it take to launch AI in sales?
You launch the SMB scenario yourself: connect the channels, describe the product and the qualification criteria — from 2 hours to the first processed request. An enterprise setup with CRM, telephony and role-based access takes up to 30 days, including the security review and team training.
Launch AI in your sales team
We’ll show it on your channels and deals: first reply, qualification and call review.
Connects to your CRM and telephony. Launch from 2 hours.