FOR SALES

Sales reps close more deals

A request that lands in Direct at 21:47 waits until morning, and follow-ups on dozens of open deals rely on a rep’s memory. The AI employee replies within seconds, qualifies the lead, adds the deal to the pipeline and sets a task for the rep.

amoCRM, Bitrix24 and your telephony · Uzbek, Russian, English

Sales pipeline · AI CRMAI employee online · team off shift

@rustam.officeInstagram Direct

  1. Customer: Good evening. We need air conditioning for an office, 480 m². How much with installation?
  2. AI employee: Good evening, Rustam. A 480 m² office usually takes 10–12 split systems. Where is the office, and when do you need the installation done?
  3. Customer: Chilanzar. By 1 November if possible, we’re moving
  4. AI employee: We can make it. Are you making the decision, or is someone else involved?
  5. Customer: Me and the director. Send us a quote
  6. AI employee: We’ll prepare a quote for 12 units with installation. Our engineer Dilshod will call you tomorrow at 10:00 to go over the floor plan. Does that work?
  7. Customer: Yes, let’s do it

What the AI didSample chat, illustrative data

  • Replied at 21:47while the team was off shift
  • Asked 4 questionsvolume, timeline, address, decision-maker
  • Opened a dealsource and chat in the card
  • Set a taskfor Dilshod at 10:00
  • Wrote a summaryDilshod calls with context
24/7first reply, nothing missed11+ channelsin one pipelinefrom 2 hoursto launch
A DAY IN SALES

How does AI help a sales team close more deals?

Sales AI answers a request from Instagram, Telegram, WhatsApp or the phone line in the same second, asks your qualifying questions and opens a deal in AI CRM with the source, the context and the next step attached. The rep receives a lead that is ready to talk, while call analytics reviews every conversation and suggests what to do next.

One day in a four-rep sales team — without AI

  • done by a rep
  • went cold or forgotten
  • nobody heard it

A sample day in a four-rep sales team from 09:00 to 23:00. Of 16 new requests, 6 went cold — during outbound calling, at lunch and after 19:00. Of 9 follow-ups, 4 were forgotten. Of 60 calls this shift, the sales manager listened to 3.

By evening: 6 requests went cold, 4 follow-ups were missed, 57 calls went unheard.

Illustration of a sample day, not client data
  • Leads get lost between channels

    Direct, Telegram and calls live in separate windows

  • Slow first reply

    Rep on a call — the customer messages a competitor

  • Follow-up is forgotten

    No reminder means no second touch

  • Call quality is taken on trust

    The manager hears a couple of calls out of a hundred

SCENARIOS

Three scenarios the AI runs for your team

Each one starts from a rule in AI CRM, no code.

Channel

  • Telegram

What the AI does

  • Replies on any channel within seconds
  • Asks about volume, timeline, city and decision-maker
  • Hot leads go to a rep, the rest it nurtures itself

Result

The rep gets a lead that is ready to talk

Rule in AI CRMNew request4 questionshot — to a rep

Your companyTelegram · 11:20
  • Hello. We need boxes for our online store, about 5,000 a month
  • AIHello. What size, and do you need the logo printed?
  • 30×20×10, with the logo. We’d like to start in December
  • AINoted. Our manager Shakhnoza will send samples and a price by 15:00

Lead qualified5,000 pcs/mo · from December · Shakhnoza

Sample chat, illustrative data
AGENTS

What does AI take over in a sales team?

Five modules of one platform, each covering its own stretch of the pipeline.

  • Sales AI

    Replies first, qualifies the lead, opens the deal

    Sales AI
  • AI CRM

    One pipeline: channels, history and the next step

    AI CRM
  • Call Analytics

    Scores every call and finds why deals are lost

    Call Analytics
  • Inbox AI

    Every messenger in one window, around the clock

    Inbox AI
  • Voice AI

    Calls back on requests and sends voice reminders

    Voice AI

How the modules work together

A sales team on the Zukko.AI platform works like this. Sales AI picks up a request in the same second, whatever channel it arrives from — Instagram, Telegram, WhatsApp, the website or an inbound call — asks the qualifying questions you defined and opens a deal. AI CRM keeps a single pipeline: the lead source, the conversation, the calls and the next step live in one card, so a deal never gets lost between chats and notebooks. Automations bring the rep back on time: reminders, follow-ups and stage changes fire on a rule rather than on memory. Call analytics listens to every conversation instead of a sample, so script adherence, tone and the reasons deals are lost are visible across the whole team. An SMB scenario launches from 2 hours; an enterprise setup with CRM and telephony takes up to 30 days.

DEAL PATH

A lead’s path from request to payment

The AI handles the routine between steps; the rep runs the conversation and closes the deal.

  1. Request

    Instagram, Telegram, WhatsApp, the website or a call

  2. Qualification

    Need, volume, timeline and decision-maker, in the chat

  3. Deal in the pipeline

    A card with the source and the next step

  4. Conversation

    The rep calls with the full context

  5. Call review

    Rubric score and a summary in the card

  6. Payment

    The rep closes, the AI reminds about the invoice

The AI fills in the card, no manual entry

Six steps: a request from any channel, qualification in the chat, a deal in the pipeline, the rep’s call with full context, a rubric review of the call and the paid invoice.

RESULT

What changes in a sales team once AI is live?

Same reps, same pipeline, but the AI handles the routine between conversations.

AreaWithout AIWith AI
First replyWithout AI: When a rep gets to itWith AI: Within the minute, on any channel
PipelineWithout AI: Requests in chats and notebooksWith AI: One card with the next step
Follow-upsWithout AI: Stall when someone forgetsWith AI: The AI reminds and comes back itself
Call controlWithout AI: Spot-checking a few callsWith AI: Every call scored
Report to the managerWithout AI: A rep types it up in the eveningWith AI: Pipeline and calls on a dashboard
QUALITY CONTROL

We hear every call — not a sample

Done by hand, a sales manager listens to a few calls out of a hundred and judges each rep by them. Call analytics scores every conversation against your rubric, so the reasons deals are lost are visible across the whole team.

Calls this shift60 conversations · 4 reps

Average score this shift

  • Shakhnoza83
  • Nodira78
  • Dilshod71
  • Bakhtiyor58

Nodira → coffee shop in Yunusabad6:12 · Uzbek

74out of 100

  • Rapport18
  • Needs discovery16
  • Value15
  • Objection handling9“too expensive” — not handled
  • Closing16

SummaryNeeds 2 coffee machines before the 20 November opening. Waiting for a comparison with leasing.

Send the leasing quote by 12:00

With call analytics all 60 conversations of the shift are scored against the rubric: 36 at 80 or above, 17 between 60 and 79, 7 below 60. Manually, the sales manager listened to 3 calls. Nodira’s call is open — 74 out of 100, weak spot: objection handling.

Call analytics on Start: up to 300 a month. Sample review, illustrative data
  • Script scoring on every call
  • Lost-deal reasons and winning lines in plain sight
  • Call summary in the deal card
  • Search across all conversations in seconds

We’ll show it on your deals

We’ll connect your channel and pipeline and review one real call together.

INTEGRATIONS

Plugs into your stack

Sales

  • amoCRMdeals and contacts
  • Bitrix24deals and tasks
  • Telephonyany PBX, call recordings
  • 1Cprices and stock

Channels

  • InstagramDirect and comments
  • Telegramchats and requests
  • WhatsAppcustomer chat
  • Webforms and chat

API and webhooks from the Business plan, with no process rewrite. Current deals move over by import.

LAUNCH

Where a sales team starts

SMB teams launch on their own from 2 hours; enterprise with integrations takes up to 30 days.

Yourself, from 2 hoursSMB

  1. Connect your channels
  2. Describe the product and criteria
  3. First request handled

Turnkey, up to 30 daysEnterprise

  1. CRM and telephony integration
  2. Roles and access
  3. Team training
  • Start

    699,000 UZS/mo

    2 CRM seats, can grow to 5

    Sales AI, Inbox AI, AI CRM

  • Businessfor teams

    3,900,000 UZS/mo

    10 CRM seats, can grow to 30

    + call reviews with no separate limit, BI analytics, API

  • Enterprise

    from 10,900,000 UZS/mo

    CRM from 30 seats

    + integrations with your systems, dedicated manager, SLA

AI calls on the Enterprise plan from 15,000,000 UZS/moAll plans

QUESTIONS

Frequently asked

Does AI replace sales reps?

No. AI takes the first reply, the qualification and the routine: it answers instantly, collects the need, budget and timeline, opens a card and reminds the team about the next step. Negotiation and complex deals stay with people — the rep enters the conversation with the full context instead of starting from scratch.

Does the platform integrate with our CRM?

Yes. It connects to amoCRM, Bitrix24 and telephony through the API: deals, contacts and call history sync automatically. From 1C, Zukko receives products, prices and stock levels, so the AI employee answers with current data. If you have no CRM of your own, the built-in AI CRM does the job — no separate licence and no separate integration contract are required for that.

How does AI qualify a lead?

By your criteria: need, budget, timeline, city and the channel the request came from. The AI asks its questions inside the conversation rather than as a form, fills in the card and sets the stage. Only deals that are ready to talk reach a rep; the rest are nurtured by the AI.

What does call analytics give a sales team?

Every conversation is transcribed and scored: script adherence, the tone of the rep and the customer, the reason for a refusal and the next step. A manager sees the picture across all calls rather than a random sample and finds the right conversation by text search, without listening to recordings.

Which languages does AI work in for sales?

Uzbek, Russian and English, in writing and in voice. The language is detected from the customer’s first message and switches inside a single conversation, so a customer can start in Uzbek and continue in Russian. On a voice call the AI speaks the language the customer speaks.

How long does it take to launch AI in sales?

You launch the SMB scenario yourself: connect the channels, describe the product and the qualification criteria — from 2 hours to the first processed request. An enterprise setup with CRM, telephony and role-based access takes up to 30 days, including the security review and team training.

FOR SALES

Launch AI in your sales team

We’ll show it on your channels and deals: first reply, qualification and call review.

Connects to your CRM and telephony. Launch from 2 hours.