REAL ESTATE

AI employee for real estate

A lead from your residential complex ad asks about prices at 10:30 pm and expects a reply in minutes, not in the morning. The AI employee in a CRM for real estate agencies checks the budget and payment method, sends floor plans and books a viewing, and the manager finds a ready task first thing.

Uses your price list and plans · payment stays with the manager

Your developer · TelegramAI employee replyingSales office opens at 9:0022:31
  1. Lead: Good evening. I saw your ad for the complex by the metro. Any two‑room flats under 900 million UZS?

  2. AI employee: Good evening. Yes, we have two‑room flats. Will you pay in full, take a mortgage or pay in instalments?

  3. Lead: Instalments. The down payment is about 300 million.

  4. AI employee: Instalments are on the developer’s terms; the manager will work out the schedule. Three layouts fit your budget:A58 m²B64 m²C66 m²

  5. Lead: I like the second one. Can I see it on Saturday?

  6. AI employee: Your viewing is booked: Saturday, 12:00, at the showroom. Dilnoza, our manager, will meet you and walk you through the payment schedule.

Viewing in AI CRM

ViewingSat, 12:00Scheduled
Flat
2‑room, 64 m² · plan B
Property
Complex by the metro · showroom
Budget
Budget confirmed · up to 900M UZS
Payment
Instalments · on the developer’s terms
Call before the viewingDilnoza · by 11:00
  • Sample conversation, not client data
  • Replied at 22:31sales open at 9:00
  • Budgetup to 900M UZS · 2‑room
  • Payment methodinstalments
  • Three layoutswithin budget
  • Viewing in the CRMSat, 12:00 · task
from 2 hourslaunch without an integrator3 languagesUzbek · Russian · English24/7ad leads and calls
INDUSTRY PAIN

CRM for a real estate agency: where ad leads go cold

Complex ads go live in the evening, and leads arrive faster than the sales team can reply. After 8 pm the queue waits until morning, and the lead messages the next developer.

Ad launch eveningLeads from the complex ad and time to first reply · 18:00–24:00

By 20:00 the queue is still open — 10 leads wait for a reply until 9:00Two managers reply one by one, while the ads bring a new lead every few minutes

Illustration, not a measurement: this is what an evening looks like for a two-manager sales teamAd launch evening for a residential complex: 22 leads arrived between 18:00 and 24:00. Two managers reply one by one until 20:00. 4 leads got a reply within 15 minutes, the rest waited longer, and 10 leads wait for a reply until 9:00 in the morning.
  • Ad leads go cold without a reply

    Asked the price at night, ignores calls by morning

  • Agent time goes on off-target requests

    Rentals, “just asking” and budgets half the price list

  • No follow-up after a viewing

    Says “I’ll think about it”, buys elsewhere a week later

  • Leads get lost outside the CRM

    Chats in a manager’s personal Telegram leave with them

SCENARIOS

What AI does in your industry

Three sales-team tasks that AI takes over. Every conversation is visible, and a manager can step in at any moment.

Lead qualification

Channels

  • WhatsApp
  • Website
  • Instagram

What the AI does

  • Understands Uzbek in Cyrillic and Latin script
  • Asks about purpose, timing and budget
  • Flags off‑target requests and saves the manager’s time

Result

Managers call only the leads ready for a viewing

DeveloperWhatsApp · 19:20
  • Инвестиция учун уй қидиряпман. Топшириш қачон?I’m looking for a flat to invest in. When is handover?
  • AIC блок 2027 йилнинг IV чорагида топширилади. Ижарага берасизми ёки топширилгандан кейин сотасизми? Бюджетингиз қанча?Block C is handed over in Q4 2027. Will you rent it out or resell after handover? What is your budget?
  • Ижарага. 1,2 млрд сўмгача.To rent out. Up to 1.2 billion UZS.
  • AIЁзиб олдим. Менежер C блокдаги бир хонали уйлар бўйича ҳисоб‑китоб юборади.Noted. The manager will send figures for one‑room flats in Block C.Qualificationgoal · rentalup to 1.2B UZShandover 2027on-target
  • Task for the manager · figures by 12:00
Sample chat
HOW ZUKKO HELPS

Which agents close the gap

Each AI agent takes its share of the sales team’s work. Connect the ones your developer or agency needs.

  • Inbox AI

    Instagram, Telegram, WhatsApp, web and calls in one window

    Inbox AI
  • Sales AI

    Qualifies the lead and moves it to the right pipeline stage

    Sales AI
  • Comment Reply

    Replies under complex ads and moves the conversation to Direct

    Comment Reply
  • Voice AI

    Calls the day before a viewing and confirms the time

    Voice AI
  • AI CRM

    The buyer card fills itself: requests, viewings, chats

    AI CRM

AI calls on the Enterprise plan from 15,000,000 UZS/mo; chat follow‑up and reminders are on every plan

LEAD JOURNEY

How does AI take a lead from ad to viewing?

An AI employee for real estate is an AI platform that answers developer and agency leads in chat and by phone and brings them to a viewing. Payment calculations and the deal stay with the manager.

  1. Lead

    Messages from ads or the website, or a call

  2. Qualification

    Budget, rooms, payment and timing — from your list

  3. Layouts

    Options from your database within budget

  4. Viewing

    An open slot in the sales team’s calendar

  5. Calculation

    The manager works out instalments or a mortgage at the meeting

  6. Deal in the CRM

    Viewing, calculation and chats — in the buyer card

One route for Telegram, Direct, the website and calls — only the channel changes

Six steps: a lead from an ad, the website or a call; qualification by budget, rooms, payment and timing; layouts from your database within budget; a viewing booked into an open slot; the manager works out instalments or a mortgage at the meeting; the deal with the viewing, the calculation and the chats in the buyer card in the CRM.

DIVISION OF WORK

What does AI do, and what stays with the sales manager?

AI takes evenings, weekends and the questions that come up in every conversation. The manager shows the flat, works out payment and closes the deal.

AI does it

  • Answers ad leads in the evening and at weekends
  • Clarifies budget, rooms, payment method and timing
  • Sends layouts and prices from your price list
  • Books viewings into open slots
  • Sends viewing reminders and follows up afterwards

With the manager

  • Showing the flat and the showroom
  • Instalment and mortgage calculations on the developer’s terms
  • Reservation, contract and discount
  • Negotiation and non-standard terms
  • Second viewings and talks with the family

The manager gets the lead with budget, layout and viewing time — no repeat questions

NOT A SINGLE COLD LEAD

Replies to a lead in the same second — while it is hot

An ad lead messages several developers at once. They go to a viewing with whoever answered first.

The same lead on Friday at 21:40 asks for a one-room flat with finishing under 650 million. If the sales team replies in the morning, the lead goes cold: by 9:30 on Saturday they have already booked at another complex, and the paid ad lead never reaches a viewing. If the AI employee replies within seconds, budget and finishing are confirmed by 21:41, the AI sends two layouts, and at 10:00 on Saturday the manager confirms a viewing at 16:00.
  • Instant reply to an ad lead — while it is hot
  • Qualification by budget, district and purchase goal
  • Property matching and viewing sign-up in the chat
  • Every lead and chat — in the CRM with its history
NEXT STEP

See the AI employee on your own leads

On a demo call, the AI answers a lead from your ad using your price list and layouts, and books a viewing. Then you connect and launch it yourself.

All you need: price list, layouts and buyer questions

INTEGRATIONS

Plugs into your stack

Channels

  • Instagram
  • Telegram
  • WhatsApp
  • Website

Telephony

  • Your number
  • SIP line

CRM

  • Zukko AI CRM
  • Your CRMvia API

Properties

  • Property databasevia API
  • Floor plans in PDF
  • Price list and payment terms

Channels, number and property database stay yours: AI works inside them

TYPICAL SCENARIO

Typical scenario

The morning after a complex ad launch. Overnight the AI answered every lead, clarified budget and payment method, and booked the ready ones for viewings. Managers start the day with calls before viewings, not with sorting through chats.

A typical developer scenario, not a client testimonial. Figures are published after approval.

  • 24/7first line for leads
  • 3 languagesin chat and by voice
  • 11+request channels
QUESTIONS

Frequently asked

Can the AI qualify a lead?

Yes. The Zukko.AI AI employee clarifies the budget, number of rooms, district or complex, purchase goal, timing and payment method: in full, by mortgage or in instalments on the developer’s terms. You set the list of questions. The AI flags off-target requests, such as rentals, in the card, so the manager doesn’t spend time on them.

Does it book viewings?

Yes. The AI picks layouts or properties from your database within the budget, sends them in the chat and offers open slots from the sales team’s calendar. The viewing appears in the CRM straight away, and the manager gets a task. The AI sends the viewing reminder itself.

Do leads land in the CRM?

Yes. Every lead from ads, the website and calls is saved in the buyer card: budget, layouts, viewings and the full chat history. If a manager leaves, the history stays with the company. You can work in Zukko AI CRM or in your own CRM via API.

Which channels does it work in?

Instagram Direct and comments under ads, Telegram, WhatsApp, website chat and phone — in one window. The AI writes in Uzbek, Russian and English, understands Uzbek in both Cyrillic and Latin script, and switches language to follow the client.

How long does launch take?

A basic launch takes from 2 hours and needs no integrator: you connect Telegram and Instagram, upload your price list and layouts, and the AI starts replying. Integration with your CRM, property database and telephony takes up to 30 days. The Start plan is 699,000 UZS a month.

REAL ESTATE

Launch an AI employee in your agency

On a demo call we’ll show how the AI answers an evening ad lead, sends layouts and books a viewing.

Launch from 2 hours · payment and the deal stay with the manager