The AI replies, books and reminds — from 699,000 UZS a month

An action is one AI operation: a reply to a customer, a reminder, an entry in a CRM card. An automated action (reminder, tag, status change) ≈ 2 actions; a call analysis without a transcript ≈ 7; a full call review (transcription + analysis) ≈ 18–20; a chat reply to a customer ≈ 30; an AI comment under a post ≈ 34. One action balance is spent by all agents. Usage by category is visible in your dashboard.

An inquiry is the whole conversation with a customer, from the first question to the outcome — about 6 messages, or roughly 60 actions. A full dialogue that ends in a booking is about 180 actions, a full call review about 19. That gives the capacity: Start (60,000 actions) covers roughly 700 inquiries a month, Business (120,000) about 1,400, Pro (220,000) about 2,500. Counted as dialogues that end in a booking, that is ~330 / ~620 / ~1,100; counted as full call reviews, up to ~6,100 on Business and up to ~11,200 on Pro — the quota is a single pool spent on everything at once. Usage depends on your niche and the size of your knowledge base: for a business with a short base one inquiry costs about 40 actions, for a large contact centre with a big base — up to 190. The exact usage is visible in your dashboard from day one.

AI work never stops. The plan quota is spent first, then any purchased action packs, then overage from your balance — 22 UZS per action. A pack is valid for 1 month from purchase and the unused remainder expires, so packs are for one-off spikes. If you top up every month, moving up a plan is cheaper: the included action costs less — 699,000 ÷ 60,000 = 11.65 UZS on Start, 1,190,000 ÷ 120,000 = 9.92 on Business, 1,990,000 ÷ 220,000 = 9.05 on Pro, against 22 UZS for overage.

An extra CRM seat is 79,000 UZS/mo, extra storage is 29,000 UZS/mo per 1 GB. Add-ons are the same on every plan and connect as your team grows. Business is capped at 10 seats in total; if you need more, that is the Pro plan.

On Start you launch yourself from 2 hours, with no integrator: all we need is your price list and access to Instagram and Telegram (or order setup for 999,000 UZS). On Business and Pro, done-for-you implementation is included with 6-month+ billing: we connect channels, configure the CRM and catalog, and train the AI in your style. Enterprise is a custom project of up to 30 days.

Yes — annual billing is −20% off the plan price. For example, Business comes to 952,000 UZS/mo instead of 1,190,000, with a yearly total of 11,424,000 UZS charged once a year. It’s a commitment discount, not a one-off promo.

AI Voice — outbound calling, booking confirmations, reminders, reactivation — connects to the Pro plan and is billed separately, by the minute: 3,000 minutes at 1,800 UZS per minute, 6,000 minutes at 1,450 UZS. The minimum volume is 3,000 minutes a month, about 50 calls a day. Unused minutes expire at the end of the month; overage is 2,200 UZS per minute. AI Voice is not included in the action quota. From 12,000 minutes it is Enterprise with a custom quota. Inbound Webphone works on every plan; call analysis comes with Business and above, the open API and webhooks — with Pro.

Call analysis is a module starting with the Business plan: the AI transcribes and scores conversations, and your team learns from real calls. Analysis without a transcript ≈ 7 actions; a full call review (transcription + analysis) ≈ 18–20 actions. That way you see exactly what the AI tells customers and can correct the rules. On Start the module is not available, while Webphone and broadcasts keep working.