Support that replies in the same second
Inbox AI and Service AI close routine requests across every channel around the clock, see the client history and escalate to an agent only what truly needs a human.
Instagram, Telegram, WhatsApp, web and phone in one inbox. Uzbek, Russian and English.
What slows the team
Long wait for a reply
The queue grows, the first reply comes after tens of minutes, and the customer leaves before the issue is solved.
No context at hand
The agent re-asks what the customer already explained: request history is scattered across channels.
Overnight requests with no agents
Questions run around the clock while shifts are limited — at night and on weekends the customer waits.
High cost and churn
Hiring, training and retaining agents 24/7 drains the budget, and quality stays uneven.
What it closes for this team
Inbox AI
One inbox across every channel 24/7 — replies in the same second or opens a ticket.
Service AI / Help Desk
Closes routine requests, runs tickets and escalates complex cases to a human.
AI CRM
Client history and request context — in one card, with no re-asking.
Call Analytics
QA on 100% of calls, tone scoring and root-cause of customer frustration.
Security
Role-based access, audit logs and masking of personal data by default.
How the team’s work changes
Plugs into your stack
- Help Desk / tickets
- Telephony (any PBX)
- CRM
- Knowledge base
- Telegram
- Web
Connects to your channels and ticketing system via API — with no separate integration contract.
Frequently asked
Does AI close requests itself or hand them to an agent?
AI closes routine questions fully and escalates complex ones to an agent with the full conversation history — no re-asking.
Which channels does support work in?
Instagram, Telegram, WhatsApp, web and phone — the customer writes wherever they prefer, in one inbox.
Does it integrate with our ticketing system?
Yes. The platform connects to Help Desk, CRM and telephony via API; tickets and history sync.
Which languages does the AI reply in?
Uzbek, Russian and English — in text and voice, switching language within a single conversation.
How long does launch take?
SMB scenarios launch from 2 hours. For enterprise with ticketing and telephony integration — up to 30 days.
Launch AI in your support team
We will show a demo on your requests — an instant reply across every channel, client context and quality control.
Connects to your channels and tickets. Launch from 2 hours.