One platform AI CRM and a team of AI agents
Zukko.AI is a platform of AI employees that know your customer and do the work themselves: they answer 24/7, take the number, call, book, remind and fill the CRM. An AI CRM as the foundation and a team of AI agents on top — connected from 2 hours.
Uzairways answers text inquiries through Zukko.AI. Bank-grade security by default.
What is the Zukko.AI platform?
Zukko.AI is a platform of AI employees that know your customer and do the work themselves. One memory across every channel gives full context — the AI replies like an employee who knows the customer. And it walks the customer through the whole cycle itself: answers 24/7, takes the number in the chat, calls, books, reminds and fills the CRM — escalating the complex cases to a human with full context. An AI CRM plus a team of AI agents, connected from 2 hours.
- They know the customer — one memory across every channel
- They close the team’s routine — reply, call and run the CRM themselves
- You stay in control — people on what matters, AI on the routine
An AI CRM plus a team of AI agents
The core is an AI CRM: the foundation of every plan, it auto-fills deal cards and builds one customer from every channel. AI agents take the team’s routine on top of it — they reply, sell, call and review calls.
READY-MADE AGENTS
What every agent stands on
Cross-cutting platform capabilities — available to every agent and every plan.
How the platform works inside
An open, modular architecture with no vendor lock-in. The AI runtime deploys to cloud, private cloud or on-prem — depending on the client’s compliance and infrastructure needs.
Deployment: SaaS · Private cloud (a dedicated tenant in Zukko VPC) · On-prem (Kubernetes on the client’s infrastructure).
Five layers where the customer conversation lives
We connect where your customers already write
Instagram Business, Telegram Bot API, WhatsApp Business Cloud, Facebook Messenger, Viber, web chat, SIP telephony and SMS. Connected via official APIs — no grey schemes, no risk of account bans. One inbox sees every dialogue, even when a customer writes from three channels at once.
A language model plus RAG on your data
The language model works with retrieval over your knowledge base — it answers with facts from your policies, price lists and FAQ instead of making things up. P95 latency is about 1.8 seconds. Speech recognition with post-processing for Uzbek.
The tools the AI uses like an employee
A knowledge base with your policies, price lists and FAQ. A Payments API for Payme / Click / Uzcard. A CRM connector to log deals. Inventory checks for stock. A calendar for bookings and viewings.
Ready integrations — no custom development
amoCRM, Bitrix24, Salesforce, HubSpot, Zendesk, 1C, IIKO, MoySklad, Google Calendar, Outlook, Slack. If the connector you need is missing, we add it in 5 business days via a universal webhook layer.
What lands in the CRM and the manager’s report
Customer card, deal status, lead source, reason for loss, segment tag, interest score. Call transcripts and dialogue summaries. Every event with a timestamp and audit trail. The manager dashboard updates in real time.
Ready connectors for your whole stack
From messengers to core-banking systems. If an integration is not on the list, we add it in 5 business days at the normal rate, with no separate contract.
- Telegram
- Viber
- Web Widget
- amoCRM
- Bitrix24
- Salesforce
- HubSpot
- Zendesk
- Intercom
- Payme
- Click
- Uzcard
- 1C
- IIKO
- MoySklad
Enterprise-grade from day one
AES-256 encryption at rest, TLS 1.3 in transit. GDPR compliant. UZ customer data is stored in Uzbekistan, European data in the EU.
Trust Center- SOC 2 Type IIAudit in progress, completing Q4 2026.
- GDPR compliantA DPA is signed before connection.
- UZ data residencyUZ customer data never leaves the country.
Common questions about the platform
Is this just another website chatbot?
No. Zukko.AI is an AI CRM plus AI agents on one runtime platform. A bot replies from a script; here you get one customer memory across every channel, AI-filled deal cards, sales, outbound calling and call analytics. The agents run on top of a single CRM, not on their own.
How long does connection take?
For SMB — from 2 hours: we connect the channels, load the knowledge base and launch the first agent the same day. For enterprise with integrations into accounting systems and compliance requirements — up to 30 days.
Do we have to rewrite our CRM?
No. The AI CRM works as the foundation and syncs with amoCRM, Bitrix24, Salesforce, HubSpot, 1C and others through ready connectors. If the connector you need is missing, we add it in 5 business days via a webhook layer.
What languages do the agents reply in?
Uzbek, Russian and English in one dialogue. Speech recognition with post-processing for Uzbek, and replies grounded in your knowledge base via RAG instead of made-up answers.
Where is the data stored and how secure is it?
AES-256 encryption at rest and TLS 1.3 in transit, RBAC and audit logs. UZ customer data is stored in Uzbekistan, European data in the EU. Bank-grade security — the level CIS banks rely on.
How much does it cost and how do I start?
The model is usage-based: the AI CRM is included in every plan and serves as the foundation of all plans, with tokens for the agents’ work and seats for the team on top. There is no permanent free plan; exact figures are on the pricing page.
Ready to see the platform live
A demo with your real channels and your real knowledge base. No CapEx, no rewriting your CRM.
Launch from 2 hours. Bank-grade security by default.