The load grows with your customer base, and the contact centre cannot scale with it: payroll up, agent churn up, and the executive hears only a handful of sampled calls. The voice AI agent dials the number itself and answers inbound itself: live Uzbek, Russian and English, and every call outcome lands in the CRM card. Enterprise plan only: from 15,000,000 UZS/mo for the whole product, 2,200 minutes, 1 AI line, 1,850 UZS a minute.
Enterprise rollout — up to 30 days including the security review. Inside your perimeter: when deployed on your own server, by quote. Every dialogue is logged.
Zukko.AI is an AI agent platform for businesses in Uzbekistan: a voice AI agent that answers and makes calls in Uzbek and Russian, as well as English, on its own speech recognition (STT) and speech synthesis (TTS) models. It holds a live conversation instead of playing a recording or a “press 1” menu: it understands the reply by meaning, follows a switch from Uzbek to Russian inside one sentence and speaks Uzbek in its own voice. The same platform replies to customers in Instagram, Telegram and WhatsApp, so calls and chats share one customer record in the CRM. Every call is recorded, transcribed and reviewed — all of them, not a sample — and the outcome lands in the CRM card; anything outside the script goes to a manager with the transcript. One AI line holds one conversation at a time. AI calls are available only on the Enterprise plan, from 15,000,000 UZS/mo for the whole product with 2,200 minutes and 1 AI line; rollout with integrations and a security review takes up to 30 days.
A voice agent can only answer what it heard correctly. On a live Uzbek call, four things break a model trained on clean read speech.
Callers switch from Uzbek to Russian mid-sentence, often exactly where amounts and service names come up. A model that picks one language at the start loses the second half. Zukko.AI detects the language automatically and follows the switch.
Uzbek is written in Latin, in Cyrillic and with different apostrophes, so one word arrives in several forms. Transcripts are brought to one spelling, and search, reports and the CRM record stop splitting one word into many.
Tashkent, Fergana and Khorezm speech differ in pronunciation and vocabulary, and the 8 kHz phone channel adds compression and noise. The models are fine-tuned on labelled real calls from different regions, not only on literary Uzbek.
The open Uzbek Speech Corpus holds 105 hours from 958 speakers, and it is read speech with no phone conversations (Musaev et al., 2021). Call data has to be collected and labelled separately, which is why Zukko.AI runs its own speech models.
The agent holds a real conversation, writes the outcome to the CRM and passes anything outside the script to a manager. AI calls, inbound and outbound, are available only on the Enterprise plan, 1,850 UZS a minute.
Overdue loan debt, insurance renewal, subscription payment. The agent calls by segment, captures a promise to pay and puts the date in the card — no manual dialling by operators.
A survey 7 days after purchase — across the whole base, not a sample. The answer is written to the card, and a low score reaches a manager in Slack within the hour.
Calls to inactive customers by segment: “hasn’t opened the app in 60 days”, “didn’t return after the first purchase”. The campaign never enters the shift plan — the agent works through the list itself inside the calling window.
A delayed flight, a season, a promo: the agent answers at 23:00 the way it does at 11:00. As many conversations run at once as you have AI lines: one line, one conversation.
Six parts — from the calling queue to the review of every conversation.
A queue with priorities, retry logic and a calling window from the campaign settings: promotional calls only from 09:00 to 18:00. 1,850 UZS a minute, billed by the second of talk time.
In Uzbek the agent speaks in our own voice that global models don’t offer; Russian and English sound just as natural. The customer hears a conversation partner, not a recording.
Not IVR and not “press 1”. The agent understands a clarification, a refusal, a callback request and irritation — and changes the course of the conversation.
A complex case goes to a human with the transcript and the history: the customer doesn’t repeat everything from the start, and the manager sees where the agent stopped.
Connect rate, talk time, refusal reasons and a tone score for each call — instead of spot checks. Reviewing all the calls in the plan uses about 104 million tokens.
Linked to telephony and the customer card: the call, the recording and the outcome are tied to the deal rather than left as a separate file.
The voice AI agent takes the inbound call itself: it answers in a live voice in Uzbek, Russian and English, understands the question by meaning and writes the outcome into the CRM record. Anything outside the script goes to an operator together with the conversation history.
Routine first-line questions, booking a service and confirming an order. The caller speaks in their own words instead of hunting for the right digit in a voice menu.
A hard case goes to a person with the transcript and history: the caller does not repeat everything, and the operator sees where the agent stopped.
Connects over SIP to your current PBX and numbers — no need to change carriers. The outcome of every call lands in the customer record in the CRM.
IVR plays a recorded menu and waits for the caller to press a digit; if the question is not in the tree, the call joins the operator queue. An AI agent holds a live dialogue: the caller puts the question in their own words, the agent understands it by meaning, answers, asks a follow-up and decides itself when to bring in a person.
Full comparison — voice AI vs robocalls
A comparison by capability, not by brand: where a recorded robocall stops and where an AI call carries the conversation to an outcome.
| COMPARISON | Robocall (IVR) | Call-centre operator | Zukko Voice AI |
|---|---|---|---|
| The customer answers in words, not by pressing a key | No | Yes | Yes |
| A live Uzbek voice in the conversation | No | Yes | Yes |
| As many simultaneous conversations as you have AI lines | Partly | No | Yes |
| Call outcome straight into the CRM card | No | Partly | Yes |
| The campaign window is kept automatically | Partly | Partly | Yes |
| Every conversation reviewed, not a sample | No | Partly | Yes |
| A scenario goes live without an outside integrator | No | Partly | Yes |
| One-off blast notification in a single phrase | Yes | No | Partly |
The last row is the honest one: if you only need to notify the base with a single phrase and the answer does not matter, a plain mass robocall is cheaper. An AI call is for when the answer matters.
By brand and price — voice AI agents in Uzbekistan: 10 solutions compared
A reactivation campaign by segment: how it ran on operators and how it runs on the voice agent.
Tell us your calling volume and scenario — we’ll build a demo and send a recording of a real call on your data.
Enterprise plan only, priced for the whole product: 30 seats, 1,800 million tokens, 2,200 minutes and 10 VoIP lines.
One AI line holds one conversation at a time; the next AI line is 5,000,000 UZS/mo. 1,850 UZS a minute, 1,900 UZS per extra minute, billed by the second of talk time. An extra VoIP line is 99,000 UZS/mo. You pay your telecom operator for connectivity, and voice setup is by quote. Bought through a demo call and a contract.
Voice AI runs on top of your telephony: SIP trunk, virtual PBX, your familiar numbers — no need to change your carrier. The calling channel inside the CRM is a separate module; Voice AI adds the conversation partner to it, and 10 VoIP lines are included in the plan with AI calls. Every call outcome lands in the customer card. You pay your telecom operator for connectivity.
No connector you need? We build your own integration on the Enterprise plan, by quote.
Every conversation is reviewed in Call Analytics.
The calling channel itself is the Telephony for CRM module.
Do your reps call customers from their smartphones rather than through a PBX? Zukko Recorder — mobile call recording for sales teams.
Yes. Zukko.AI is an AI agent platform for businesses in Uzbekistan, and its voice AI agent answers and makes calls in Uzbek, Russian and English. It runs on Zukko.AI’s own speech recognition and synthesis models: it follows a switch from Uzbek to Russian inside one sentence, is trained on calls from different regions and speaks Uzbek in its own voice. The outcome of every call is written to the customer record in the CRM.
Yes. The voice AI agent takes inbound calls and runs outbound campaigns in Uzbek and Russian on top of your current telephony: SIP trunk, virtual PBX and your existing numbers. One AI line holds one conversation at a time; the agent covers nights and routine calls and hands anything outside the script to an operator with the transcript. Every call is recorded and reviewed, not a sample. AI calls, inbound and outbound, are available only on the Enterprise plan, from 15,000,000 UZS/mo for the whole product.
Test it on your own recordings and check four things: does it understand Uzbek mixed with Russian in one sentence, does it cope with the phone line and regional dialects, does the call outcome land in your CRM, and where is the data stored. Zukko.AI runs its own speech models for Uzbek, Russian and English, brings transcripts to one spelling, writes the outcome to the CRM record and stores the data of customers in Uzbekistan in Uzbekistan, with on-prem deployment for regulated industries. AI calls run on the Enterprise plan, and rollout takes up to 30 days.
Zukko.AI is a voice AI agent that calls and answers in Russian, Uzbek and English. It is an AI employee that runs the phone conversation itself: it calls customers in your segment and answers inbound calls as an AI operator — at night, at peak hours and on routine questions. It writes the outcome into the CRM and hands anything outside the script to a manager with the transcript. AI calls, inbound and outbound, are available only on the Enterprise plan: from 15,000,000 UZS/mo for the whole product, 2,200 minutes and 1 AI line, 1,850 UZS a minute.
In Uzbek the agent speaks in our own living voice that global models don’t offer; Russian and English sound just as natural. This is not a recording and not “press 1”: the customer speaks in words and the agent answers by meaning. During the demo you’ll hear a recording of a real call on your own scenario before you decide anything.
It depends on the number of AI lines and the length of the conversation: one AI line holds one conversation at a time. The Enterprise plan with AI calls includes 2,200 minutes and 1 AI line: about 1,600 conversations a month, or 53 a day, at an average of 1.4 minutes. The plan starts from 15,000,000 UZS/mo for the whole product, from 20,000,000 with 2 lines and from 25,000,000 UZS/mo with 3 lines. A minute is 1,850 UZS and an extra minute 1,900 UZS: for example, 3,000 minutes a month come to 16,520,000 UZS.
The agent respects the campaign window (promotional calls only from 09:00 to 18:00), honours refusals and do-not-call requests, and records with consent. Whether the agent states at the start of the call that an AI assistant is calling is your decision, based on your industry and compliance — it works either way. We agree the scenario and the disclosure requirements upfront.
Voice AI runs on top of your VoIP: SIP trunk, virtual PBX, your familiar numbers — no need to change your carrier. Every call, recording and outcome is tied to the customer card in the CRM. No connector you need — we build your own integration on the Enterprise plan, by quote.
You set the escalation rules: as soon as a question falls outside the script, the agent hands the conversation to a manager with the transcript and the context. Every dialogue is stored in full, so the agent’s mistake shows up in the review and is fixed by changing the script — the same mistake by an operator usually stays buried in a call nobody listened to.
We deploy inside your perimeter or on-prem, with an access log and role separation. The usual order: discovery → security review → a limited perimeter on part of the traffic → committee → rollout. Rollout with integrations on the Enterprise plan takes up to 30 days including the security review; your own server and custom integrations are by quote.
A demo on your own scenario: your script, your compliance requirements, a recording of a real call. Next steps — security review and rollout.
Enterprise plan only · bought through a demo call and a contract · rollout up to 30 days.