All your business analytics. Just ask in words
All your business data — calls, chats, deals, payments — in one place. Ask in Russian or Uzbek and the AI analyst answers with a number, table or chart. And it finds any mention across every conversation.
100% of calls and messages in analytics · launch from 2 hours
What Analytics & BI in Zukko is
Analytics & BI in Zukko is all your business data in one place — calls, chats, deals, payments and AI-agent actions — plus an AI analyst you simply ask in words. Ask in Russian or Uzbek to get a number, table or chart, and find any mention across every conversation.
- Every channel and dataset — in one place
- A question in words — an answer in seconds
- 100% of calls and messages, searchable across all
You have the data, not the answers
The numbers are scattered across Instagram, Telegram, calls and Excel. A manager hears 2–3% of conversations and waits a week for a report.
Data is scattered: Instagram, Telegram, WhatsApp, calls and Excel — all separate.
Only 2–3% of calls get heard — the rest lives with the one manager on the line.
A report takes a week: first a task for the analyst, then stitching it in Excel.
Ask in words — in Russian or Uzbek
Ask like you would a fellow analyst. The AI understands natural language, does the math over your data and answers with a number, table or chart — in seconds, not a week.
- How many deals did we lose to price in June?
- Which channel drove more revenue — Instagram or Telegram?
- Lead→payment conversion for each manager this quarter
- How many enquiries went unanswered yesterday?
- A revenue chart by week over 3 months
- How many tickets did the AI close on its own?
- Promo code SUMMER2026
- Delivery to the regions
- “Nobody called back”
- Asked for something we don’t have
- Promised a discount above 20%
- Refund requests
Dashboards across every team
Ready-made dashboards build themselves from your data — for sales, support, marketing, quality and your team.
Sales
- Funnel and stage-to-stage conversion
- Loss reasons: price, timing, competitor
- Revenue forecast and deal velocity
Support
- First response time by channel
- Share resolved on first contact
- Sentiment and reopened tickets
Marketing
- ROI by channel and UTM
- Campaign → paid deals
- Peak enquiry hours (UTC+5)
Quality assurance
- 100% of calls against a checklist
- Script adherence and stop-words
- Missed leads and calls with no callback
Team
- Workload per person
- Response SLA: who stays within it
- Activity and conversion
What only the combined data reveals
When calls, chats, deals and payments sit together, you see patterns that separate spreadsheets never show.
Illustrative correlations; the numbers are examples and depend on your data.
Callback within 5 minutes
A fast callback multiplies the chance of closing
The word “installments”
Conversations about installments close noticeably faster
Channel → average order
Instagram, Telegram and calls carry different average orders
Chat response speed
The faster the first reply, the higher the conversion
Day and hour (UTC+5)
Which hours turn enquiries into payments more often
Support topic → churn
Which complaints tend to precede a customer leaving
From channels to an answer
Self-service setup — from 2 hours, no analyst and no formulas.
Connect your channels
Instagram, Telegram, WhatsApp, telephony, deals and payments
Everything gets recorded
Calls are transcribed, messages and deals gathered in one place
Ask in words
Ask in Russian or Uzbek — an answer in seconds
Watch and get alerts
Dashboards refresh themselves; what matters arrives as a notification
Excel and manual reports vs Zukko
The same data, without the week of waiting or the sampled listening.
Data, not guesswork
Industry figures on why full conversation coverage and a fast response decide the outcome.
Industry figures, not results of Zukko customers.
Frequently asked questions about Analytics & BI
How is Analytics & BI different from Call analytics?
Call analytics reviews calls only. Analytics & BI is the whole business: calls, Instagram, Telegram and WhatsApp chats, deals, tasks and payments in one place, plus an AI analyst over all of that data.
What language can I ask questions in?
Russian and Uzbek. You write the question in plain words, like to a fellow analyst, and the AI answers with a number, table or chart.
Do I need to build reports or know formulas?
No. Dashboards build themselves, and any question can be asked in words. It is self-service: the manager gets the report instead of waiting on an analyst.
What data goes into analytics?
Only your own data that passed through the system: calls, messages across every channel, deals, tasks, Payme and Click payments, AI-agent actions. Zukko does not analyze the outside market or competitors.
Is it true that 100% of calls are analyzed?
Yes. Every call is transcribed and scored against a checklist, not a 2–3% sample. That is why you can find any mention across every conversation.
Can I find a specific mention in conversations?
Yes. One query surfaces every call and chat where a competitor was named, a discount was requested, installments were asked about or a churn signal appeared.
Where do loss reasons and sentiment come from?
From the conversations themselves: the AI hears and reads why a deal fell through and how the customer reacted — no manual checkboxes needed.
How long does setup take?
For SMBs — from 2 hours, self-service. For large businesses and CIS banks with integrations — up to 30 days.
All your business analytics — one question
Connect your channels and ask your business in words. Self-service launch — from 2 hours.
Onboarding from 2 hours · CIS banks and large businesses