RETAIL

AI employee for retail

You already paid the ad platform for this lead — AI won’t let it burn: it answers first, captures the contact and brings the customer back with a reminder if they left to think it over. Live free-text dialogue, not a bot’s button script.

Connects to 1C, your warehouse and marketplaces. Demo — on your real conversations.

ORDER · CHECKOUT
Chat: AI captures the contact and recovers the abandoned cart with a reminder
Payme · Clickpayment in chat24/7replies without an agentfrom 2 hoursto launch
INDUSTRY PAIN

What slows growth

01

Availability and price questions 24/7

Customers ask about stock, price and delivery around the clock, while the agent replies in business hours.

02

Abandoned carts

The buyer left to think it over — and without a reminder never returns, so the sale is lost.

03

Peaks during sales

In promotions the flow of DMs and comments overloads the team and replies fall behind.

04

Payment pulls people out of the chat

Sending them to a site or a manager to pay breaks the path, and some orders never reach checkout.

SCENARIOS

What AI does in your industry

01

Availability, price, specs

AI instantly answers about stock, price and product specs on any channel.

02

Picking and up-sell

Picks a product for the request and offers accessories or a higher model in the context of the chat.

03

Checkout and Payme/Click payment

Closes payment via Payme, Click, Uzcard or Humo right in the conversation — no site redirect.

HOW ZUKKO HELPS

Which agents close the gap

Inbox AI

Every channel 24/7 — Instagram, Telegram, WhatsApp and web — in one window.

Sales AI

Catalogue, picking, up-sell and in-chat payment — carries the chat to an order.

Comment Reply

Replies to Instagram comments and moves the discussion into DMs toward a purchase.

AI CRM

A customer’s order and request history — in a single card for repeat sales.

Call Analytics

QA across 100% of calls and root-cause analysis of lost purchases.

PAYMENT IN CHAT

From question to payment — without leaving the chat

AI carries the customer from a product question to a confirmed order: picking, Payme/Click/Uzcard/Humo payment and abandoned-cart recovery — in one conversation.

  • Payment via Payme, Click, Uzcard and Humo right in the chat
  • Order confirmation with no site redirect
  • Abandoned-cart recovery with a reminder in the conversation
  • One path from question to checkout — without losing the customer
SHOT · DETAIL
From question to payment — without leaving the chat
INTEGRATIONS

Plugs into your stack

FOR THIS INDUSTRY
  • Payme / Click
  • Uzcard / Humo
  • 1C
  • Marketplaces
SUPPORTED
  • Delivery
  • Instagram
  • Telegram
  • Web

Connects to your checkout, 1C warehouse and marketplaces — orders and payments stay in one stack.

TYPICAL SCENARIO

Typical scenario

A retail chain closes payment via Payme/Click right in the conversation and recovers abandoned carts with a reminder.

Anonymised typical scenario for a retail chain — exact figures published after approval.

Payme · Clickpayment in chat
24/7replies without an agent
11+sales channels
QUESTIONS

Frequently asked

Can payment be taken right in the chat?

Yes. AI closes payment via Payme, Click, Uzcard and Humo right in the conversation, with no site redirect.

Does it integrate with 1C and the warehouse?

Yes. The platform connects to 1C and the warehouse system to answer about real stock and record the order.

Does it work with marketplaces?

Yes. Marketplace requests are gathered in one window alongside messengers and the website.

Does it reply to Instagram comments?

Yes. AI replies to comments and moves the discussion into DMs — through product picking to payment.

How long does launch take?

Basic scenarios launch from 2 hours; integration with 1C and marketplaces takes up to 30 days.

RETAIL

Launch an AI employee in your retail

We will show a demo on your products and channels — from an availability question to Payme/Click payment in chat.

Connects to 1C, your warehouse and marketplaces.