Creating a deal or a task by voice means a salesperson says one command into a smartphone, such as “create a task to call the customer back tomorrow” or “create a deal at the negotiation stage”, and the Ask Cell voice assistant performs it in the CRM straight away. Commands are understood in Uzbek and Russian, including mixed speech, and the action runs only within your role permissions. Ask Cell recognises the customer, date, time and pipeline stage, links the task or deal to the customer record and shows the result on screen, so a mistake can be fixed with one tap before saving. The main gain in the field is not the seconds saved but that the agreement reaches the CRM right after the meeting, not “once I reach my laptop”. In Zukko.AI voice control is built into the mobile app and browser, from the Business plan.
Why create a deal and a task by voice
The salesperson leaves a meeting, gets behind the wheel and drives to the next customer. There is nowhere and no time to write the agreement down — and by the evening half the details are gone. Data never reaches the CRM not because the manager is lazy, but because typing on a phone while on the road is uncomfortable.
Voice removes that barrier: the meeting outcome is captured immediately, in one phrase, while it is still fresh. This is part of voice-controlled CRM — you speak the command and the voice control module performs it in the system.
How to create a task by voice: step by step
- Open the mobile app and tap the voice button.
- Say the command: “create a task to call Aziz back tomorrow at 11”.
- Ask Cell recognises the customer, date and time and creates the task in the CRM.
- The result appears on screen — you can correct it with one tap before saving.
This is neither a dictaphone nor voice typing: the platform understands the command and performs the action instead of just writing text.
How to create a deal by voice
The same principle — one phrase right after the conversation:
- “Create a deal with the shop in Chilonzor, stage — negotiation”.
- “Open a supply deal, owner — me, due — end of the week”.
- “Move the clinic deal to the payment stage”.
Ask Cell creates the record, links it to the customer and the pipeline stage and shows the result. No computer — everything from the smartphone, in the field.
Voice or manual: what is faster in the field
| Task | Manually on a phone | By voice (Ask Cell) |
|---|---|---|
| Create a task after a meeting | Open the CRM, find the customer, fill fields, pick a date | One phrase — “call back tomorrow at 11” |
| Open a deal on the road | Uncomfortable, often postponed | Immediately, while the detail is fresh |
| Hands busy (driving, carrying goods) | Practically impossible | Hands-free, no keyboard |
| Input language | Typing in Uzbek or Russian | A spoken command in Uzbek and Russian |
The main gain in the field is not the seconds saved but the fact of capture at all: the alternative to manual entry on a phone is often “I will not log it at all”.
What to prepare before the first command
- Check role permissions. Voice only performs actions the employee is allowed to take: if a manager cannot assign tasks to colleagues by hand, they cannot do it by voice either.
- Name pipeline stages the way people say them. “Move the deal to the payment stage” works more reliably when the stage is called exactly that, not an abbreviation.
- Keep customer records tidy. Ask Cell links the task and the deal to a customer in the CRM, so the cleaner the names and companies are, the more accurately it finds the right Aziz.
- Allow microphone access. Voice control is built into the mobile app and the browser; nothing separate needs installing.
Start with one command, for example call-back tasks, and after a week compare how many agreements used to reach the CRM on the day of the meeting with how many reach it now. If the number has grown, add deals and stage changes by voice.
What the business gets
- Data is not lost — the agreement lands in the CRM right after the meeting, not “once I reach my laptop”.
- Faster than typing — one phrase instead of a dozen taps.
- Works hands-free — driving, in the warehouse, with goods in hand.
- In your language — commands in Uzbek and Russian, including mixed speech: Zukko.AI has its own Uzbek voice that global models do not provide.
- Role-based privacy — voice only performs actions the employee is entitled to; commands are used for actions in your CRM (voice is personal data, law ZRU-547).
No separate project is needed to launch: voice control is built into the platform. Onboarding is from 2 hours for small business and up to 30 days for enterprise. The full picture is in the guide to voice-controlled CRM.
Frequently asked questions
Which languages do voice commands work in
Uzbek and Russian, including mixed speech. Global voice CRMs do not understand Uzbek — that is the key difference.
Do I need a separate app for voice
No. Voice control is built into the mobile app and the browser — you only grant microphone access.
Is it like dictating into a dictaphone
No. A dictaphone records sound and voice typing turns speech into text. Ask Cell understands the command and creates a task or deal in the CRM.
What if the system misreads the customer or the date
The result is shown on screen immediately — you can fix it with one tap before saving.
Who can see a deal created by voice
Access is governed by role permissions — exactly as in the rest of the CRM.
Can I assign a task to a colleague by voice
Yes, if you have the right to assign tasks to that employee: just name the owner in the command.